A couple of weeks ago I was doing a diagnostic test with one of my Business English groups to establish how well they answered interview questions. One of the questions was Have you ever worked with someone who it was difficult to work with? The students came up with lots of stories of difficult colleagues, but two things became evident from their replies. First, they didn’t really understand what to include in the answer, so they mostly focused on the description of the situation, and at least half of them didn’t even mention how the situation was resolved. And second, their replies were so long-winded that it was difficult to see structure in them even when they were structured.
So here is a video-based lesson plan that we did with that group today. The main aim of this lesson was to help the students structure their speech when talking about past experiences and decisions using the STAR framework for impromptu speaking. They listen to an extract from a workshop in Stanford Graduate School of Business in which the framework is presented, focus on vocabulary (talking about deadlines) and grammar (cleft sentences) in the video and then practice using the framework in their own speech.
In the second lesson (or for homework), the students analyze an example of a business person using a variation of the technique in her presentation:
Language level: B2 (Upper-Intermediate)
Learner type: adults (Business English)
Activity: listening (gist and decoding work), vocabulary, speaking strategies (STAR framework), cleft sentences (optional)
Length: ideally, two lessons (either 60 or 90 minutes, as communicative activities are flexible in length)
To do the lesson in 90 minutes, skip the task focusing on cleft sentences (see the procedure in the Teacher’s notes at the end of the worksheet).
Materials: editable .docx worksheet (tasks, transcripts, teacher’s notes). If you don’t have Microsoft Word, download a .pdf file from Slideshare: